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Secrets of Return Allowances

Experts from Philips, Best Buy and Genco share insights on how to utilize Return Allowances to Reduce Reverse Logistics Cost.

Despite good intentions, return allowances, if not done correctly, may not be a good solution to reduce Reverse Logistics costs.   Return Allowances started out as a quick and easy way for a manufacturer to give an allowance to the retailer to manage its returned items, thereby reducing the reverse logistics costs of processing, logistics and transportation for both parties.   The intention of a Return Allowances was to provide a quick and easy way to negotiate a win for everyone. 

However, if not thought through carefully, return allowances can have negative results for both the manufacturer and the retailer.  “Very often they are not saving anyone money”, explained Tony Sciarrotta, Director of Returns Management at Philips.  To help you better understand return allowances, Sciarrotta, John Slothower, Manager of Innovation and Services at Best Buy and Curtis Greve, President of Retail Services at Genco Supply Chain Solutions have shared some of their knowledge, insights and secrets to achieving better return allowances.




Report: The Reverse Logistics Opportunity For 3PLs

CEOs and the senior management of 3rd Party Logistics Providers (3PL's) and Outsourced Service Providers (3PSP's) need to take a close look at Reverse Logistics as an excellent strategic source of value added revenues. To help you understand Reverse Logistics Services we have created an introductory report:

The Reverse Logistics Opportunity - What Is Reverse Logistics, Who Needs Help, And Why You Need To Do It






There are 2 items tagged with report

Business Insights and Strategies for Managing
Reverse Logistics Operations