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Six Reverse Logistics Tips for Better Replacement Inventory Management PDF Print E-mail
Articles - Defective and Replacement Inventory Management
Written by Paul Rupnow   
Wednesday, 24 August 2005
When a customer is on the phone with a warranty issue that requires a replacement product, they are looking to be satisfied immediately. Often however, this is a difficult challenge due to the high cost, limited resources and low inventory levels allocated to manage your replacements. How can you manage the conflict between maximizing your level of customer service and minimizing the cost to your organization? How can you provide a high level of customer service while keeping your replacement inventory levels as low as possible?

Read this report we wrote for the Reverse Logistics Association. Free registration is required.

Comments (3) >> feed
director of logistics
written by r w gilmore, Tue, May 08, 2007

interested in better understanding reverse logistics

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Editor,
glad to hear you are interested. Please let us know how we can help you. Add a comment with a more specific question or send us an email.

Thanks
Paul Rupnow

Country Manager Logistics & Transportation Company
written by Dr.Zahoor Malla, Mon, Oct 01, 2007

I really read & enjoyed the above article & Ihope it will help me in keeping My clients Happy & keeping the Name of our company High in Client Oreinted

CEO
written by Patrick de Wet, Thu, Jan 03, 2008

I would like to read an in-depth article on the reverse logistical cycle. I presently do a small amount of RL on packaging.

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